Linked by Thom Holwerda on Thu 8th Jun 2006 16:30 UTC
Linux Linux now forms a quarter of Dell's server business and is growing fast, the company says. Should Microsoft be worried? Long hailed as the provider of choice for companies looking for PC solutions based on Intel hardware and Microsoft software, Dell says that Linux now makes up 25 percent of its enterprise market. The company also claims to have made inroads in the Linux services market and to have reached a comfort level with Linux systems where it can now solve over 90 percent of Red Hat Linux service calls without need to involve Red Hat.
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I think
by SlackerJack on Thu 8th Jun 2006 16:43 UTC
SlackerJack
Member since:
2005-11-12

This will be the lauching pad for desktop Linux once people realize it really IS a real alternative.

Linux is good on our servers, why not try it on our desktops?. Does this make any sense or just not real world?

Reply Score: 5

RE: I think
by intangible on Thu 8th Jun 2006 17:06 UTC in reply to "I think"
intangible Member since:
2005-07-06

Exactly, remember the way MS gained popularity at first: "We run it at work, I want to run the same thing at home"

Linux desktop rollouts at enterprises will cause more growth at home than anything else.

Reply Score: 5

RE[2]: I think
by twenex on Thu 8th Jun 2006 17:56 UTC in reply to "RE: I think"
twenex Member since:
2006-04-21

I agree.

Reply Score: 1

RE[2]: I think
by SlackerJack on Thu 8th Jun 2006 18:21 UTC in reply to "RE: I think"
SlackerJack Member since:
2005-11-12

Ok, now SLED 10 makes sense, I understand the strategy now.

Reply Score: 1

RE[2]: I think
by devnull on Sat 10th Jun 2006 08:25 UTC in reply to "RE: I think"
devnull Member since:
2005-07-06

>Exactly, remember the way MS gained popularity at first:
>"We run it at work, I want to run the same thing at
>home"

Was it not more like: We run it at home I want to run the same thing at work?

Edited 2006-06-10 08:27

Reply Score: 1

RE: I think
by unoengborg on Thu 8th Jun 2006 23:08 UTC in reply to "I think"
unoengborg Member since:
2005-07-06

Unfortunately, I'm not sure it is that simple.

Solaris have worked well in the data center for a much longer time than Linux, that doesn't mean that it runs on that many desktops.

The key to Linux adoptation on the desktop is applications, preferably cross platform apps, as most organizations will not switch desktop OS over night.

The other problem is file formats, the applications must be able to handle old document formats. This alone will keep Microsoft at least on some desktops for a very long time.

Reply Score: 3

RE[2]: I think
by RenatoRam on Fri 9th Jun 2006 13:21 UTC in reply to "RE: I think"
RenatoRam Member since:
2005-11-14

Not really comparable: until *very* recently Solaris was simply not viable as a desktop.

You run CDE and look at the monitor only if you are using a dedicated workstation, but don't expect people to like it. In my experience the only solaris workstation ever seen were the ones linked to medical machines in hospitals.

Reply Score: 1

RE[2]: I think
by Anonymo on Fri 9th Jun 2006 13:35 UTC in reply to "RE: I think"
Anonymo Member since:
2005-07-06

if they use cross-platform applications, why would they switch?

Reply Score: 1

RE[3]: I think
by Morin on Fri 9th Jun 2006 15:21 UTC in reply to "RE[2]: I think"
Morin Member since:
2005-12-31

> if they use cross-platform applications, why would they switch?

They would switch if and because Linux is better than other OSes. Honestly, do you want companies to switch to linux because "it has better applications, although the underlying platform sucks"? Then linux would be in the exact position that the DOS-based windows line (95, 98, ME) was.

Reply Score: 1

RE: I think
by naelurec on Thu 8th Jun 2006 23:27 UTC in reply to "I think"
naelurec Member since:
2006-02-15

I think it does make sense to an extent. The requirements for a server are quite different from that of a desktop. This is different from being successful in one market (ie business desktops) and getting into a different market (home desktops) where requirements are more similar.

I do think the battle for the desktop is much tougher than for the server. If you think about it, there has never been a shift in market dominance from the Microsoft PC since IBM effectively declared PCs as something more than a toy.

I hope that open standards and cross platform application development continues to flouish. This will further make the underlying operating system less relevant and open up choice which is good. ;)

Reply Score: 1

Mixed results
by KenJackson on Thu 8th Jun 2006 16:51 UTC
KenJackson
Member since:
2005-07-18

Linux is now "over a quarter of what we sell", said Parker.

Exellent!

Virtually all of the business has come from customer migrations from proprietary Unix environments, from companies such as IBM and Sun.

Oh! That's cannibalization. Bad. But it's still good that Dell is selling GNU/Linux. That means that they are paying attention to hardware compatibility and open source driver issues. I will definitely check them out the next time I shop for a PC.

Reply Score: 2

RE: Mixed results
by rayiner on Thu 8th Jun 2006 19:08 UTC in reply to "Mixed results"
rayiner Member since:
2005-07-06

That'd only be canibalization if Dell sold proprietary UNIX products.

Reply Score: 1

RE[2]: Mixed results
by KenJackson on Thu 8th Jun 2006 19:27 UTC in reply to "RE: Mixed results"
KenJackson Member since:
2005-07-18

Well, true, but it can still be considered cannibalization within the fraternity of UNIX-like systems. I was kind of hoping some people were opting to buy Linux instead of Windows, which would mean actual market-share growth. But when UNIX users switch to GNU/Linux, it's just a reorganization within the wider UNIX world, which may or may not be healthy.

Reply Score: 1

Is Dell a Technology Leader or a Follower?
by Mapou on Thu 8th Jun 2006 17:05 UTC
Mapou
Member since:
2006-05-09

I think it's time for Dell to stop being a follower and join the real technology leaders of the computer industry (e.g., Intel, Apple, AMD, MS, TI, IBM, etc...) I think it is time that Dell set up a prominent OS/software/hardware research organization whose goal is to take computing up to its next level. Unless and until Dell comes up with some decisive breakthrough in computing, it will continue to be known as a mere follower, not a leader, forever playing second fiddle to the big boys.

Reply Score: 2

suryad Member since:
2005-07-09

Agreed but will Dell make the profit margins and the success they have enjoyed in the past? I think not though.

Reply Score: 1

joelito_pr Member since:
2005-07-07

I don't think that Dell needs to be a leader in developing technology. What I've seen with Dell is that they have a good eye in realising wich emerging technology can be the most successfull in their market and using it. Sure, there was a time when their computers were totally overrated, but overall, I don't think they have done anything wrong yet.

Note: Most Dells I've used, repaired or owned are/were of the bussiness desktop type and a laptop. So I don't know how their servers or consumer desktopt are

Reply Score: 1

SomeGuy Member since:
2006-03-20

What makes you think it's trying to be any different?

Dell has positioned itself in a very worthwhile niche - providing boring, cheap, "it's good enough" boxes for very low cost, with support contracts.

Spending more money on research would certainly mean it could provide more "trendsetting" hardware, but it would also have to somehow support this research department off profits. This would mean that the dirt-cheap boxes that are it's main source of income would have to become more expensive.

Reply Score: 2

Desktop support
by Flatline on Thu 8th Jun 2006 17:08 UTC
Flatline
Member since:
2006-03-06

I've always thought that one of the large reasons the big OEMs don't offer linux is because they don't think their support techs could handle it. Of course,they're not too great at supporting Windows either, at the desktop level (at least until you get to someone who isn't reading a script)...but server support is an entirely different matter. That's where they place their "good" support techs.

I doubt that they would want to retrain their desktop support staff, since it's a large expenditure and they haven't had enough demand...but they won't offer desktop linux because they can't adequately support it...but there won't be enough demand unless they support it...but they don't want to retrain their support staff...oh no, I've gone cross-eyed

Reply Score: 3

ZephyrXero
Member since:
2006-03-22

With Linux sales making up over 25% of their server sales, this new claim to having the ability to do support, and the PCs that they released without Windows late last year, I think we're getting close. They'll probably start out with support for Fedora, since they've already got Red Hat experience, but I'm willing to bet Suse and Ubuntu follows quickly after ;)

I've never been a huge fan of Dell myself, but alot of the average joe crowd is, so this could make a huge difference if it became a reality.

Reply Score: 2

joelito_pr Member since:
2005-07-07

The way I see it, their original experiment with linux desktops was too soon. Linux just wasn't ready at the time. But with the recent advances in multimedia, hardware auto detection and network management. I do think linux is finally ready.(All the pieces are in place)

Edit: just to add that the inclusion of Novel/SUSE Linux in their linux offerings may open the door for entrance into the linux desktops again. (Just a thougt)

Edited 2006-06-08 21:28

Reply Score: 2

RE: Ithink
by acobar on Thu 8th Jun 2006 18:45 UTC
acobar
Member since:
2005-11-15

Donīt forget it is enterprise market. It isnīt what regular users will see. Only when we start to get desktops with Linux pre-installed we will have real reasons to get excited. That is what Novell is trying to accomplish.

And, yes, I do think that many Linux distros (SuSE, *buntu, Fedora) are ready for the desktop now, and not just the enterprise.

Reply Score: 2

OSS all the way on Dell H/W
by jo42 on Thu 8th Jun 2006 19:53 UTC
jo42
Member since:
2006-02-20

We've been running FreeBSD, Red Hat, Fedora Core on Dell servers as far back as when the 1650's where new.

A few are even running 64-bit Fedora Core 4 with 8GB of RAM and stuff.

Never, ever, had the need to pick up the phone and call Dell.

Reply Score: 3

It's servers
by slate on Thu 8th Jun 2006 23:47 UTC
slate
Member since:
2006-04-04

Dell has no plans to offer desktop Linux.

Reply Score: 1

Maybe FreeBSD Dell support to be next?
by stormloss on Fri 9th Jun 2006 06:38 UTC
stormloss
Member since:
2005-08-03

It's not just a Linux/MS server world you know ;)

Reply Score: 0

v Linux On Desktop
by hraq on Fri 9th Jun 2006 11:13 UTC
Good work Dell!
by TrendKill on Fri 9th Jun 2006 11:20 UTC
TrendKill
Member since:
2006-01-21

I always thought Dell was more of a Microsoft goon, but this article has opened my eyes. I hope Dell continues their embrace of Linux and still offers both Microsoft and OpenSource products on their servers.

Good work Dell! ;)

Reply Score: 1