Linked by Jordan Spencer Cunningham on Thu 15th Oct 2009 17:04 UTC, submitted by SReilly
PDAs, Cellphones, Wireless "Microsoft says it has now recovered the personal data lost when its Sidekick servers suffered an outage on 13 October. Microsoft Corporate Vice President Roz Ho says that all data will be restored, beginning with personal contacts. She believes that only a minority of Sidekick users are still affected. 'The outage was caused by a system failure that created data loss in the core database and the back up,' she wrote in an open letter to customers. The number of customers affected was not released, but Sidekick is believed to have more than one million subscribers overall. Microsoft says it has installed a 'more resilient back-up process' to safeguard against a repeat incident."
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Now it is Microsoft
by kragil on Thu 15th Oct 2009 17:11 UTC
kragil
Member since:
2006-01-04

Before it was Danger and T-Mobile ..

Reply Score: 2

RE: Now it is Microsoft
by jimbofluffy on Thu 15th Oct 2009 17:22 UTC in reply to "Now it is Microsoft"
jimbofluffy Member since:
2008-07-15

Funny how that works...

Reply Score: 1

RE: Now it is Microsoft
by David on Thu 15th Oct 2009 18:05 UTC in reply to "Now it is Microsoft"
David Member since:
1997-10-01

Microsoft acquired Danger last year. So the infrastructure and policies are probably from Danger, but the headache belongs to Microsoft now.

I'm very glad, for the sake of the sidekick users, that they got a backup working.

Reply Score: 1

Did they use my stuff?
by eantoranz on Thu 15th Oct 2009 21:35 UTC
eantoranz
Member since:
2005-12-18

I wonder if they used my stuff to get the data back?

http://www.freesoftwaremagazine.com/articles/recovery_raid

:-) I bet in the unlikely event that they did, I won't find a comment in the article congratulating me and saying how useful the code was.

Reply Score: 1

Microsoft is so HOT!
by license_2_blather on Fri 16th Oct 2009 00:16 UTC
license_2_blather
Member since:
2006-02-05

I bet Paris Hilton is ecstatic. All her BFFs' info is back.

Reply Score: 1

eugh
by Beta on Fri 16th Oct 2009 09:41 UTC
Beta
Member since:
2005-07-06

‘all data will be restored’ so this isn’t news yet, right?
‘system failure that created data loss in the core database and the back up’ so it really is gone, right?
‘installed a 'more resilient back-up process' to safeguard against a repeat incident’ you did that in a few days, for a million customers, right?

This is just PR and altogether mostly bollocks.

Reply Score: 2

System Restore
by 3rdalbum on Fri 16th Oct 2009 10:15 UTC
3rdalbum
Member since:
2008-05-26

I thought Windows made automatic restore points?

Reply Score: 2

RE: System Restore
by wirespot on Sun 18th Oct 2009 04:12 UTC in reply to "System Restore"
wirespot Member since:
2006-06-21

Do not be silly. This is not a desktop computer we're talking about. The storage for the system data and the backup is a SAN built with Sun and Oracle products.

And I'd like to see the data actually restored before I believe it. Because right now it's all seems very fishy:
http://www.roughlydrafted.com/2009/10/15/microsofts-pinkdanger-back...

In one respect you are right, though. Yes, they're supposed to have backups. But apparently they decided to take chances with the backup.

Reply Score: 2