Linked by Thom Holwerda on Tue 17th May 2011 22:10 UTC
Games Now that the Playstation Network is back online, the great downplaying by Sony has begun. Sony CEO Howard Stringer has been making the rounds in the media world, talking about the massive security fail, and in his eyes, it's not that big of a deal. He calls it a 'hiccup', something that happens to all large networks.
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It makes no sense but...
by Kalessin on Tue 17th May 2011 22:35 UTC
Kalessin
Member since:
2007-01-18

Unfortunately, while the line of reasoning that you've never been hacked before, so you thought that you were secure makes no sense, it will probably fly with at some of the less-educated - and particularly less tech-savvy - folk out there. Fortunately, those who were directly impacted will likely be far less forgiving about it. But as ridiculous as this PR campaign is, it's likely that it'll have some positive effect for them.

I just hope that they get some seriously negative legal and monetary consequences for their "hickup." If the hickups were really as bad as Sony's "hickup," you'd have to go to the hospital every time that you had them.

Reply Score: 2

RE: It makes no sense but...
by 0brad0 on Wed 18th May 2011 02:53 UTC in reply to "It makes no sense but..."
0brad0 Member since:
2007-05-05

less-educated - and particularly less tech-savvy - folk out there.


AKA a large portion of Playstation users.

Edited 2011-05-18 02:54 UTC

Reply Score: 5

RE: It makes no sense but...
by Moredhas on Wed 18th May 2011 08:15 UTC in reply to "It makes no sense but..."
Moredhas Member since:
2008-04-10

Duhurrr, I had no idea using an unpatched Apache server with no firewall was bad! We were never hacked before so it must be secure to run without patches or security software! Duhurrr...

That's what this PR campaign sounds like to me.

Reply Score: 4

RE: It makes no sense but...
by flanque on Wed 18th May 2011 10:59 UTC in reply to "It makes no sense but..."
flanque Member since:
2005-12-15

There really needs to be a penalty for something like this. Surely duty of care has to play a part in this and if there aren't laws governing and appropriating punishment for lack of compliance, then there darn well should be.

Reply Score: 2

Whitehat
by Alxe on Tue 17th May 2011 22:43 UTC
Alxe
Member since:
2009-08-20

There is where White hat Hackers come in, searching possible holes for a salary.

Reply Score: 3

RE: Whitehat - Hackers in general
by jabbotts on Wed 18th May 2011 17:39 UTC in reply to "Whitehat"
jabbotts Member since:
2007-09-06

Hackers working for a salary; heck, Hackers simply given permission. Discovery and information sharing tends to be a primary interest of real Hackers which can often outweigh monetary motivations. A bug bounty certainly wouldn't hurt though.

With the majority of Hackers being ethical property respecting people, we don't even need to specify cheesy hat colors. Technically, the Hacking ends in the person's home lab when they discovery something new. Any criminal use of that knowledge is simply a repetition of the prior discovery. Repeating a method previously discovered by a Hacker doesn't make a criminal a Hacker anymore than taking an Aspirin makes one a Chemist or Pharmacist.

Not to take this threat off topic down a well trodden path; Sony, and many other organizations, could benefit significantly by tapping the natural resources of the Hacker community rather than vilifying and attacking it.

Reply Score: 2

In other news...
by poundsmack on Tue 17th May 2011 22:54 UTC
poundsmack
Member since:
2005-07-13

"...Billy Johnson was hit my a meteor this week. The world health organization down played Billy's injury and came out today and stating that 'people have been around for many thousands of years without being seriously damaged/impaled by meteors, so clearly we were fairly secure against them..."

Reply Score: 4

RE: In other news...
by WereCatf on Tue 17th May 2011 23:39 UTC in reply to "In other news..."
WereCatf Member since:
2006-02-15

"...and having your whole body burned to piece and brains splattered on the ground are clearly just minor hickups. We re-structured him with very advanced technology [present picture of a bobhead figure] and we can proudly say he's just as good and healthy as ever, if not even better."

Reply Score: 5

RE[2]: In other news...
by Darai on Wed 18th May 2011 01:03 UTC in reply to "RE: In other news..."
Darai Member since:
2009-09-09

We can rebuild him. Stronger. Faster. Better.

Reply Score: 3

RE: In other news...
by Soulbender on Tue 17th May 2011 23:54 UTC in reply to "In other news..."
Soulbender Member since:
2005-08-18

Although considering how much more common getting hacked is...
"I've never been in a car accident so I don't need to wear a seat-belt and I'm sure there will be plenty of time to prepare when the time comes. Smashing your head against the windshield is just a minor hiccup anyway."

Reply Score: 6

A hiccup?
by ballmerlikesgoogle on Tue 17th May 2011 23:56 UTC
ballmerlikesgoogle
Member since:
2009-10-23

(scratch head....)

I though it was more like "projectile vomiting"......

Reply Score: 1

RE: A hiccup?
by jabbotts on Wed 18th May 2011 17:43 UTC in reply to "A hiccup?"
jabbotts Member since:
2007-09-06

Maybe even projectile vomiting uncontrollably on Gadaffy's newest favorite outfit while in one of his "shoot 'em on the spot" moods.

Reply Score: 2

Pride before a fall
by Darai on Wed 18th May 2011 01:09 UTC
Darai
Member since:
2009-09-09

Well kudos to them. I hope that they this time their servers are secure, but I really wish Sony would just drop the arrogant attitude already. Just the way that they put off that it's not biggie makes me feel as though they really don't take responsiblity for making sure keeping data is secure and that it isn't a priority to them.

Edited 2011-05-18 01:10 UTC

Reply Score: 2

RE: Pride before a fall
by Laurence on Wed 18th May 2011 09:30 UTC in reply to "Pride before a fall"
Laurence Member since:
2007-03-26

Well kudos to them.


Kudos for what? o_O

Reply Score: 2

RE[2]: Pride before a fall
by olefiver on Wed 18th May 2011 21:59 UTC in reply to "RE: Pride before a fall"
olefiver Member since:
2008-04-04

Since Sony feels that "exposing personal information - including credit card data - of nearly 80 million people the world over is a 'hiccup'.", it seems like Sony has reverse engineered Jobs' RDF, at least for internal use.
Would think that deserves some kudos.

Reply Score: 1

NONW SHALL PASS
by ebleau on Wed 18th May 2011 01:52 UTC
ebleau
Member since:
2010-04-28

"It's just a flesh-wound"

Reply Score: 4

RE: NONW SHALL PASS
by somebody on Wed 18th May 2011 10:32 UTC in reply to "NONW SHALL PASS"
somebody Member since:
2005-07-07

more like "first wound was fatal and caused instant death, while rest of his injuries luckily weren't dangerous or causing any permanent damage" ;)

Reply Score: 4

Hiccup
by fretinator on Wed 18th May 2011 02:08 UTC
fretinator
Member since:
2005-07-06

or was it a loud, wet, foul-smelling belch of utter ineptitude.

Tough call.

Reply Score: 2

Damage control
by indech on Wed 18th May 2011 05:13 UTC
indech
Member since:
2005-12-06

And Sony begins its attempt for damage control, which should have been expected, as most companies do it.

*yawns*

Reply Score: 2

Excuse me
by pfortuny on Wed 18th May 2011 09:28 UTC
pfortuny
Member since:
2006-02-05

If this is hiccuping, installing a rootkit is ... farting?

Man I could not help it. Sorry.

Reply Score: 5

RE: Excuse me
by olefiver on Wed 18th May 2011 22:04 UTC in reply to "Excuse me"
olefiver Member since:
2008-04-04

Good lord, can't wait for the sneeze...

Reply Score: 1

arrogance
by project_2501 on Wed 18th May 2011 10:14 UTC
project_2501
Member since:
2006-03-20

the problem with downplaying this is that it might invite yet more greater and more spectacular hacks ... not a good PR move.

Reply Score: 3

Typical Sony
by bolomkxxviii on Wed 18th May 2011 11:49 UTC
bolomkxxviii
Member since:
2006-05-19

So Sony has Marketing running the IT department? Maybe that explains it. Next up, put the janitor in the CEO position.

Reply Score: 3

RE: Typical Sony
by Sauron on Wed 18th May 2011 12:00 UTC in reply to "Typical Sony"
Sauron Member since:
2005-08-02

Yeah why not. Probably do a better job of it! ;)

Reply Score: 2

Common Sense
by fasted on Wed 18th May 2011 13:45 UTC
fasted
Member since:
2006-11-09

The most common thing about common sense, is it ain't so common! Putting the janitor in at CEO would be the first sign of common sense in the whole debacle!
On the other hand ,putting the Legal department and Marketing department in charge of explaining your huge flagellation of air (or hiccup), makes no sense at all.

Reply Score: 2

it happens.
by stanbr on Wed 18th May 2011 14:10 UTC
stanbr
Member since:
2009-05-22

what?
shit happens.

Reply Score: 1

jabbotts
Member since:
2007-09-06

No, no system is 100% secure unless turned off, encased in concrete and burried somewhere the depth where the earth's crust solidifies.

However, knowingly running an outdated and unpatched version of the web server software? Really?

Sensative data stored unencrypted? Really?

You where shocked when a criminal broke in through vulnerable software you neglected to maintain? Really?

Come on Sony; you didn't even put in the minimum effort required to responsibly store user data. That's what makes this a big deal. If this was crossing the street, you didn't wait for the light or even bother to look both ways before stepping out into blatantly obvious traffic.

Here's a fun thought; maybe in the future, you protect your customer's personal information with even a modicom of the zeal you direct at things like court actions against your own customer base. Try that and next time you have a security breach, we'll be a little more understanding. Maybe give your IT folks the same kind of budget you give your lawyers; just for kicks.

The issue is not that you had a breach.. it's that you had a forseeable breach which could have easily been mitigated.

Reply Score: 5

Out of date Apache?
by atari05 on Thu 19th May 2011 04:55 UTC
atari05
Member since:
2006-06-05

I thought the whole "old version of apache" thing was debunked?

http://www.joystiq.com/2011/05/09/report-sonys-psn-servers-were-up-...

At any rate, Yeah you don't call it a hiccup. Sure, they aren't the only one out there with less than stellar network security and I'm sure if a concentrated attacked where to happen they would go down just as easy as PSN (the sad part is I'm talking even that of financial institutions) but to down play it to that of a blip....truely silly.

Maybe it is time for that CEO change to happen?

Reply Score: 1

business as usual for Sony
by bolomkxxviii on Thu 19th May 2011 15:24 UTC
bolomkxxviii
Member since:
2006-05-19

Sony has treated its customers with contempt for a couple of decades. Is it surprising that they don't consider their customers private data worth protecting or that losing that data is unimportant?

Reply Score: 2