Linked by Eugenia Loli on Wed 12th Apr 2006 00:27 UTC
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Member since:
2005-08-20
So you want people to feel unwelcome unless they're willing to read a swathe of documentation first?
You're clouding the issue in a huge way here. If the alternative to reading a 'swathe' of documentation is asking a 'swathe' of questions that were answered yesterday and every day for the past however long, then yes, there is a problem.
Poor documentation is one of the most annoying things about an operating system so when maintainers actually go to the trouble of writing good docs, they damn well want people to use them. Of course, people can't be expected to understand that instantly, but explaining it is often much more productive in the long run than continuing to treat everyone with kid-gloves. Seeing people get flamed (and occasionally getting flamed myself) is what made me realize how much more efficient reading documentation can be, both for me and for the people that already know the answers.
I think that most of the people that you find 'mean' actually turn out to be quite pleasant and welcoming if you take the effort to do a few things to make their day a bit easier.