Linked by Thom Holwerda on Thu 1st Jun 2006 15:24 UTC, submitted by Tom Dickens
Apple "It's not that I despise Apple or the wonderful products it showcases year after year, but the fact that almost every first generation Apple product has serious quality assurance issues bugs me beyond belief. Let's take a look at two of Apple's most successful products, the company's portable music player and its notebook series."
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RE: What annoys me...
by JustAnotherMacUser on Thu 1st Jun 2006 19:28 UTC in reply to "What annoys me..."
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Apparently your not comfortable enough being a "early adopter" of new products, not everyone is.

I used Apple's products for over 21 years and I can tell you their products and customer support is above whatever else is available in the computer industry.

Sometimes you might get a person on a bad day, sometimes you may get a glitchy product, but in my experience it's rare and not widespread whatsoever.

In 21 years I only had a few hard drives and mice die on me. Only one virus 17 years ago, not one cent went to anti-virus software. I spend 99% of my lifetime using the computer instead of it using using me.

Some machines were not up to my expectations, some needed improvement, some couldn't be improved because it would result in not putting out a product at all.

But they always worked, and worked so well that these little glitches were well worth overlooking. The other option was the abortion of a PC running Windows with daily headaches, viruses, anti-virus software hobbling CPU's, update problems etc.

So you tried a Mac and it wasn't the picture of computer nirvana you expected, fine. But your onetime experience is no way reflective of what experienced users of both platforms know.

And it just so happens PC Magazine and Consumer Reports both report the same thing. Mac's are simply better overall.

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