Linked by Thom Holwerda on Sat 19th Aug 2006 22:01 UTC
Apple Newly published data from the American Customer Satisfaction Index show that Apple leads other personal computer manufacturers, beating out Dell, HP and others. On a 100 point scale, Apple merited a score of 83, according to the ACSI, a 2.5 percent year-over-year increase and a 7.8 percent increase from 1995, the first year the ACSI measured the PC industry. The annual ACSI is sponsored by the American Society for Quality and University of Michigan's M. Ross School of Business. It's derived from phone interviews with customers contacted by using digital-dial telephone samples. More than 70000 consumers are identified and interviewed annually.
Permalink for comment 154158
To read all comments associated with this story, please click here.
Seems right to me
by Gone fishing on Sun 20th Aug 2006 12:41 UTC
Gone fishing
Member since:
2006-02-22

Generally when I see a brand name PC I think – “gee that was expensive I could have built a better one for the money”. When I see a Mac I think, “I’d like one of them”. And now I can boot it into Linux, Windows and OSX, I when I have some spare cash, I’ll buy one.

Reply Score: 5