Linked by Eugenia Loli on Sat 17th Mar 2007 00:26 UTC
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Member since:
2007-02-17
{And what will you do when she needs to troubleshoot and repair Linux? Teach her the UNIX command line? How to calculate and add new modelines in xorg.conf? RTFM?
Linux may be easy as long as things just work but when things break or you need to do something that isn't covered by GUI tools the user is totally lost. And getting help with a highly complex system with such few users is not going to easy.
Convert people to Linux and you will probably be their computer tech for a very long time.}
Firstly, I would probably tell such a user to install an easy-to-use Linux in the first place. One built for newbies.
Then I would point them here:
http://www.pclinuxonline.com/wiki/HomePage
... and if they were having a problem with hardware setup, I would direct them here:
http://www.pclinuxonline.com/wiki/PclosControlCenter
... and then here ...
http://www.pclinuxonline.com/wiki/AddUpgradeHardware
... and if the problem was setting up X, I would point them here:
http://www.pclinuxonline.com/wiki/ChangeResolution
... and have them go nowhere near a command line.
If they were using SuSe, I would direct them to the GUI control-panel equivalent for video settings, which is part of yast.
If they had a Kubuntu system, well that isn't quite as friendly as many systems, as it really isn't for newbies. Nevertheless, I would direct them to this page:
http://www.kubuntu.org/docs/kquickguide/C/ch03s07.html
... then here ...
http://www.kubuntu.org/docs/kquickguide/C/ch03s07.html#sect-display
There is, I'm sure, a similar arrangement for Ubuntu.
Then they could still fix their video hardware problem without using a GUI.
It is a myth that you must use then command-line in Linux. It is less of a myth for Ubuntu systems than it is for some others, but it is still a myth.