Linked by Thom Holwerda on Tue 26th Jun 2007 11:50 UTC, submitted by Michael
Sun Solaris, OpenSolaris "There's a problem with Solaris and Sun knows it. The installation experience of Solaris (along with other areas) could be greatly improved. The installer doesn't 'suck' as it's easy and known to Solaris administrators, but for a Linux or Windows user it could prove to be a bit challenging. For those of you that have never tried out Solaris, what we've decided to do is to show you this 'usability gap' with the installation process in Solaris compared to Linux. Is the experience really that bad?"
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RE: Combersome
by shykid on Thu 28th Jun 2007 02:01 UTC in reply to "Combersome"
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Another issue is how cumbersome the Solaris install is. Sure, it's functional, but there's lots of room for improvement, and just about everyone else has something easier, something that doesn't get in the way.

Very well said.

It seems people are misunderstanding each other here. I don't think the people complaining want the Solaris installer to be grandma friendly; they just want it to be useful and conveinient. That definitely indicates a usability gap, but some people are assuming that "usability gap" means "my grandmother can't install it"--or, even worse, "not enough shiny glass buttons and prettiness".

From my own experience, the Solaris installer is broken. Badly. It's a shame, too, because the installer is the first impression you get of an OS. (That's why a lot of reviewers obsess over installers, even though it's seemingly illogical to do so since it's a relatively short, one-time process. At least ideally.) If the installer is dog slow and doesn't work as expected, it leaves a bad impression. Most people are not going to struggle for days to install an OS or get one litle thing to work, even the geeks won't. I've installed BSDs (DragonFly and OpenBSD) without a problem, but the Solaris installer made me want to pull my hair out.

The installer should not lag with absolutely no feedback. Hell, the graphical installer should not be the default method of installation if it's slow and requires asinine amounts of RAM. The partitioner should not suggest absurd configurations and then be complicated to all but the wisest of Solaris gurus. The installer should allow for you to create one non-root user, not for grandma's sake, but because even the technically inclined enjoy convenience. A lot of us like GUIs and 'wizardry', just like the newbies, but for us it's because they're convenient and save time. We want to spend our time tinkering with the OS itself, not getting it to work.

If I'm going to install Solaris to play around with it, I'm not going to fight with it to get it to work. That's a waste of my time, and I can easily find another 'toy' to play with. And I'm certain that a lot of other people feel this way, and they are not by any means 'n00bs'.

While it may seem to the contrary on the face of it, most gripes with the Solaris installer have nothing to do with ease-of-use--it's regular ole usability. They're similar concepts, but there's a very distinct difference between the two.

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