Linked by Thom Holwerda on Tue 24th Jul 2007 15:08 UTC, submitted by Uncle Fester
Hardware, Embedded Systems The head of PC maker Acer, Gianfranco Lanci, has hit out at Microsoft's Windows Vista operating system, saying that the 'entire industry' was disappointed by it. Few buyers have purchased new PCs specifically for Vista, Acer's chief says "The entire industry is disappointed by Windows Vista," the head of the world's fourth-biggest PC maker told the Financial Times Deutschland in its online edition on Monday. Never before had a new version of Windows done so little to boost PC sales, he said. "And that's not going to change in the second half of this year," Mr Lanci said. "I really don't think that someone has bought a new PC specifically for Vista."
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Acer's fault or MS's
by ssa2204 on Tue 24th Jul 2007 20:38 UTC
ssa2204
Member since:
2006-04-22

While I think it is becoming more and more apparent that Vista is looking more like a dud, I do not know how much blame can really be applied to Vista for Acer's sales. In my opinion, working as an HP VAR, I would think this has more to do with Acer's marketing and options. At least for our clients, the HP's have much more interest for them from the Smart Buy program that includes a 3 year warranty. At the very least we can always add in 1-3 year extended support at very little cost.

Where as Acer does not have this option. Every laptop comes with a standard one year. This is a real big drawback. As we no longer deal with Dell, 99% of all quote options have both HP and Acer in comparison, and 100% of sales have gone to HP. What our clients care about is the warranty on hardware, the OS they could care less about as any machine that came with Vista would be automatically downgraded as per license rights. Factor in that Acer just does not have the marketing power or channel partners that HP has.

As for the retail market, I think that quite possibly negative impressions of Vista could have an impact, but consider that most retail stores that would have Vista on an Acer would also have Vista on the HP, Sony, Toshiba, etc..

But hey, better to blame someone else than their own poor performance when it comes time to meet with the shareholders ;)

But yes, I think across the board Vista is a failure.

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