Linked by Eugenia Loli on Fri 26th Oct 2007 05:34 UTC, submitted by WillM
Talk, Rumors, X Versus Y "Experts say that migrations from Unix to Linux have slowed down because all the low-hanging fruit has now been picked. Linux growth in the U.S. x86 server market has, over the past six quarters, started to falter and reverse its positive course relative to Windows Server and the market as a whole." More here.
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And perhaps this will be another kick in the pants to get the arrogant devs to just sit down and realize that when the users complain, or things are overly complex, that it's a good time to fix things up instead of flaming the users and ignoring their requests and bug reports. I don't know why users are treated like some sort of evil fungus that needs to be eradicated.

In my own work, when I write internal apps for others to use, I get feedback, not as much as I'd like, and I take it seriously. If somebody says "I don't like how xyz happens when I do abc" or even "it'd be nice if it could do X", then I take it seriously. Maybe the exact fix that they suggest is incorrect, but it means that there's something non-obvious or inefficient in my interface design, and it needs to be fixed. The best programs are ones where you don't feel like you are having to do more work than necessary, or that it feels overly complex and hard to learn...or on the flip side, overly limiting. Firefox is a good example of a good program, and there was an article a little while ago about how much time the lead developers spent considering features and UI design, and it shows. I rarely feel frustrated when using Firefox, or configuring it.

Anyways, the point of all this is, it's really time for Linux developers to start being more serious. I don't care about Joe Itchscratcher who is writing text editor #42. I'm talking about the devs working on the big flagship projects. Too many times developers say the users are stupid, and close bugs with WONTFIX, or they just ignore the complaints as if they are not valid. EVERY complaint is valid in some way. Even if you are working as a volunteer, it's good to have the attitude of "yes, I'm spending more time working on some uninteresting but, BUT I'm helping this piece of software be a really good piece of software, and I'm making some people happy, and I'm furthering the community that has given me these projects to work on".

BTW, I'm not saying all Linux devs are like this. But there are enough, and there's not enough focus on quality and tightness in free software. And that's where Linux is going to really start hurting as people really begin to demand higher quality.

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