Linked by David Adams on Tue 4th Dec 2007 19:39 UTC, submitted by michuk
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Member since:
2005-07-06
How is blaming the hardware company going to solve the problem? The customer doesn't care for your excuses, they just want the damn hardware supported, and they wanted it supported yesterday.
As a customer I don't care what excuses you give me for why hardware doesn't work - all I care about is whether it works or not. If it doesn't work, you won't get me as a customer.
Same goes for third party commercial applications, we as customers don't care for your excuses - unless the application we want are available on your platform, we don't care how good those replacements are, they aren't the ones we're used to it.
Get used to it, this is the marketplace - where customer is king, if you can't step up and meet the challenge, relegate yourself to a niche.