Linked by Eugenia Loli-Queru on Fri 18th Jan 2008 10:38 UTC, submitted by glyphobet
Glyphobet writes "I've largely stopped reporting bugs to Ubuntu because of the condescending and dismissive attitude from their developers. Until Ubuntu's bug management culture starts to change, people like me, who can actually help make Ubuntu better, will be less and less likely to contribute."
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Member since:
2007-04-13
So a guy has a couple of bug reporting issues. Well, him and his friend. The way he states it, he makes it out to be the way the handle all issues - but I've had the opposite experience with fairly quick and helpful responses.
I do think he has a point that there was a lack of communication regarding the one f-spot bug, but he should have brought it up on a mailing list where there is a larger number of ears in order to address it. Sometimes just creating a bug entry isn't enough - they get 100s of these day, if not 1000s. Groups of people read mailing lists. Individuals check bugs.
Edited 2008-01-18 10:55 UTC