Linked by Eugenia Loli-Queru on Fri 18th Jan 2008 10:38 UTC, submitted by glyphobet
Glyphobet writes "I've largely stopped reporting bugs to Ubuntu because of the condescending and dismissive attitude from their developers. Until Ubuntu's bug management culture starts to change, people like me, who can actually help make Ubuntu better, will be less and less likely to contribute."
Permalink for comment 296681
To read all comments associated with this story, please click here.
To read all comments associated with this story, please click here.
Member since:
2005-11-29
One time I reported a bug... year or two ago maybe...
I had installed ubuntu alongside FreeBSD... which seemed like something that should be simple and without problem... except grub was installed overtop of my previous bootloader and ignored the fact that I had FreeBSD installed...
"Not the end of the world" I thought, as I spend 30 mins reading about grub config and trying to change it to give myself a choice.. All was well until some months later I did an ubuntu update which must have resulted in a grub update -- which nuked my changes and made my FreeBSD partition unavailable to boot again.
I reported this as a bug due to the anti-social nature of what was happening.... eventually I got a reply along the lines of "you did your config wrong you should do this" bla bla bla, which is fine... appreciated.
Although I was disappointed that it seemed this was being written off as my fault and no attempt was going to be made to fix it... it's pretty lame if you install an OS thinking it's dual-boot safe and it mangles stuff up so you can't access your other OS. This in my opinion is a bug, and I shouldn't have to muck around with grub config to fix something like this.
I'm not going to fight with stuff like this.. I just quit using ubuntu in a dual boot environment...