'Why I've Stopped Reporting Bugs to Ubuntu'
Linked by Eugenia Loli on Fri 18th Jan 2008 10:38 UTC, submitted by glyphobet
Ubuntu, Kubuntu, Xubuntu Glyphobet writes "I've largely stopped reporting bugs to Ubuntu because of the condescending and dismissive attitude from their developers. Until Ubuntu's bug management culture starts to change, people like me, who can actually help make Ubuntu better, will be less and less likely to contribute."
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Joe User
Member since:
2005-06-29

This is not new. Most open-source projects are know for discarting enhancement suggestions, and minor bugs. People complain open-source software is not polished, is more difficult to use, is designed a way that doesn't always make sense.

I have taken much of my time using open-source software and reporting suggestions to revamp the applications. All of these suggestions have been either:

1. Left as "NEW" even after years
2. Marked as "WONTFIX" with a rude comment underneath

When you have reported more than a hundred, if not hundreds of feature requests, enhancements, and minor bugs and none of them have been adressed, you just stop involving yourself in testing. This is not just Ubuntu, but also software like GIMP, KDE, Seamonkey, OpenOffice.org which are also notorious for this kind of negative attitude.

Oddly the aforementioned applications aren't the most polished.

Edited 2008-01-18 12:30 UTC

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