Linked by Eugenia Loli-Queru on Fri 18th Jan 2008 10:38 UTC, submitted by glyphobet
Glyphobet writes "I've largely stopped reporting bugs to Ubuntu because of the condescending and dismissive attitude from their developers. Until Ubuntu's bug management culture starts to change, people like me, who can actually help make Ubuntu better, will be less and less likely to contribute."
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Member since:
2007-09-01
Well I don't think it's right but at work as a box tester (where I get paid and everyone around me also does), I have to remind people over email about submitted bugs and if I don't they complain about it because I didn't constantly remind them about the bug.
It's like no one reads the bug report, we have board meetings to discuss them and every week I have to remind the developers what the bug is about and during that meeting they'd tell me to email them about it (what I do is copy paste the bug description, they seem to be happy with that).
So I have been told one too many times that it is my job as a tester to make sure people work on the bug.
Perhaps it's not ideal, but that's what needs to be done to get the job done...