Linked by David Adams on Sat 30th Aug 2008 16:20 UTC, submitted by michuk
Law and Order Compulsory Windows purchasing by way of PC bundles is one of the biggest hurtles to alternative OS adoption. Some people have been able to fight it: "Reading the Slashdot article about Dave Mitchell from Great Britain, who got a 47 pounds refund from Dell for returning his copy of Windows was an inspiration for me to check, if it is possible in Poland, too. This is my success story."
Permalink for comment 328914
To read all comments associated with this story, please click here.
Success story from Belgium
by ghen on Tue 2nd Sep 2008 11:20 UTC
ghen
Member since:
2005-08-31

I recently bought an Inspiron 530 PC from Dell Belgium (via the website). I intend to install NetBSD on it, but it shipped with Windows Vista Home Premium and MS Works 9.0, no choice here.

After reading this story :-) I filled in a form on their customer support website, stating that I was happy with the purchase in general, but did not accept the Windows and Works EULA, claiming to have the right for a refund according to their Terms of Sale (Algemene Voorwaarden en Policies). Few days later I received an e-mail saying that I could indeed get a refund of 216.37 euros, minus 18.15 administration and return costs, but I didn't even have to return the cd's.

No discussion whatsoever, cool!