Linked by Thom Holwerda on Tue 7th Oct 2008 10:27 UTC
Ubuntu, Kubuntu, Xubuntu Sunday we reported on an interview with an MSI manager, who stated that internal research had shown that the return rate for the Linux version of MSI's Wind netbook was four times as high as that of the Windows XP version. He claimed that the unfamiliarity of people with Linux was the culprit. This claim sparked some serious discussion around the net, but now MSI's statement is being repeated by Canonical, the company behind Ubuntu.
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Comment by aldeck
by aldeck on Tue 7th Oct 2008 12:02 UTC
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"[...] it doesn't really matter how good or bad desktop Linux is; the fact that it's different is in and of itself reason enough for its adoption rate to be slow."

Or maybe it matters, and people didn't like it because linux is still too hard and/or unintuitive, even for experienced people?
Keep in mind that a regular customer only need to be frustrated once or twice too give up on a supposedly better product, especially if he didn't ask for it.

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