Linked by Thom Holwerda on Tue 7th Oct 2008 10:27 UTC
Ubuntu, Kubuntu, Xubuntu Sunday we reported on an interview with an MSI manager, who stated that internal research had shown that the return rate for the Linux version of MSI's Wind netbook was four times as high as that of the Windows XP version. He claimed that the unfamiliarity of people with Linux was the culprit. This claim sparked some serious discussion around the net, but now MSI's statement is being repeated by Canonical, the company behind Ubuntu.
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RE[2]: Distros
by Thom_Holwerda on Tue 7th Oct 2008 12:33 UTC in reply to "RE: Distros"
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Even the people who've "grown up" on Windows don't know a lot of things about Windows and its apps, they still oppose learning Linux. I've seen it happen. And it doesn't help that Linux is presented and/or perceived as being different, since they have a prejudice fully built up when they see one and they're not willing to even try anything.

Thank you for illustrating the attitude problem concerning Linux so beautifully.

Linux people are quick to blame prospective users for not being willing to learn, for being stupid, for being anything whatever. Wrong attitude.

I work in a store, and when I'm assisting a customer who's trying to buy a piece of equipment from brand Xyz, but we don't stock that brand, or we're simply out of stock, I'll try my best to make this customer buy one of the other brands we have. This is a very delicate process.

I shouldn't make him feel stupid for clinging to brand Xyz. I shouldn't belittle brand Xyz. I should be honest about the alternatives we have, mention their shortcomings, and all the while, be understanding when it comes to his desire for his favourite brand Xyz. I only have to make one mistake, one wrong remark, and he'll walk out.

Linux people do none of the above. They ridicule Windows, its users, and put off prospective Linux users. THAT's the attitude problem.

And as long as Linux folk continue to display their moral superiority in such blatant ways (it happens here on OSNews all the time too) Linux will remain a fringe operating system on the desktop - no matter how ready or free it is.

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