Linked by Thom Holwerda on Tue 7th Oct 2008 10:27 UTC
Ubuntu, Kubuntu, Xubuntu Sunday we reported on an interview with an MSI manager, who stated that internal research had shown that the return rate for the Linux version of MSI's Wind netbook was four times as high as that of the Windows XP version. He claimed that the unfamiliarity of people with Linux was the culprit. This claim sparked some serious discussion around the net, but now MSI's statement is being repeated by Canonical, the company behind Ubuntu.
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RE[3]: Distros
by Soulbender on Tue 7th Oct 2008 16:21 UTC in reply to "RE[2]: Distros"
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Linux people are quick to blame prospective users for not being willing to learn, for being stupid, for being anything whatever. Wrong attitude.

True enough BUT...

I shouldn't make him feel stupid for clinging to brand Xyz.

...we're not in a store here, we're on an internet forum. We're not selling anything to a customer. We're discussing attitudes and the fact of the matter is that people dont like to change and that a great many people knows much less about computers than they think.
What you tell people is not necessarily the same as what you think.
By the way, not all sales persons are as sensible as you when it comes to not belittling customers.

Linux people do none of the above. They ridicule Windows, its users, and put off prospective Linux users. THAT's the attitude problem.

You can not seriously tell me that sales people do not talk about their customers in less than flattering manner when the customers aren't there?

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