Linked by Thom Holwerda on Tue 7th Oct 2008 10:27 UTC
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Member since:
2006-02-05
You know only that the return rate for Linux is four times whatever it is for Windows. Hence, if the return rate for Windows is insignificant (due only to failed hardware) ... then the return rate for Linux is quite low. If the return rate for Linux is really "in droves" as you thought ... then the return rate for Windows is also high
Return rates tend to be 0.7 - 0.8% for most electronics, if there is more getting returned there are QA issues, less and QA is too high. The article says "I can tell you that we sell about 150,000 to 250,000 MSI Winds a month". If we were to make a conservative educated guess on the actual numbers, 2.8% (0.7 * 4) of that is getting returned based on linux dissatisfaction, which works out to 42 000 - 70 000 per month, or 504 000 - 840 000 per year.
Those are very big numbers, even if they do make up a small percentage of the actual sales.
I love linux, and have been using it longer then i have used windows. I would think that it would be a good appliance os, i just dont think it is appropriate for home users. I don't think windows is appropriate either if that means anything.
Edited 2008-10-08 02:19 UTC