Linked by Rahul on Mon 22nd Dec 2008 09:13 UTC
Right after the recent news that Red Hat is offering a new subscription for mission critical deployment that extends the life-cycle for up to 10 years, Red Hat has announced another, that allows the customers to stay in a single point release for up to eighteen months and continue to get updates and support that point release. Matt Asay writes: "Red Hat has set the standard for world class software support, consistently earning top marks with CIOs for its efforts. On Thursday, however, Red Hat outdid itself, introducing a new product support plan called Extended Update Support. In a nutshell, Extended Update Support enables customers to run their mission-critical systems for longer stretches of time without having to take production systems offline to update them."
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Member since:
2005-07-24
What can I say? Red Hat is doing things very, very right. This is a great refinement to their already pretty fine policies. (Go Red Hat!) My only gripe (and Rahul, you knew there would be one ;-) ) is the departure from the 18-24 month policy on new major versions. 18 months would be so ideal for my customers. And it looks like RHEL6 might be around 30-36 months from the RHEL5 release? Or is my guess off the mark? On the other hand, they do seem to be updating the RHEL5 desktop apps a little more aggressively. So maybe it isn't as important as it used to be.
Edited 2008-12-22 20:54 UTC