Linked by Thom Holwerda on Mon 9th Feb 2009 20:55 UTC, submitted by poundsmack
Legal The legal case between Apple and Psystar has just taken another, very small turn. Psystar gained a small victory over Apple today, because U.S. District Court Judge William Alsup allowed Psystar to modify its counter-suit against Apple, after he had dismissed the original counter-suit. However, something more interesting came out of this ruling: the judge hinted at what would happen if Psystar were to win.
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RE[3]: Really Superior Hardware???
by Morin on Tue 10th Feb 2009 13:26 UTC in reply to "RE[2]: Really Superior Hardware???"
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> I wonder what the Apple fans think the problem is. Everybody knows
> Apple is usually more expensive than boxes comparable hardware,
> and that you pay for the design, the brand, etc.

Since I probably count as an "Apple fan", I'll try to explain my view on this. The problem - as I see it - is not related to Apple's pricing, although Apple themselves will probably hate the competition.

It is also not related to the quality of Apple's hardware. I do not know about the quality, and although I never had a problem with breaking hardware I perfectly know that I could just be lucky. (It really scared me when I read above that Apple uses Western Digital hard disks...)

The problem - as I see it - is the possibility of clones ruining the Apple trade mark. These machines may very well be of higher quality than original Apple machines, be better supported, and what not. However, a precedent that basically allows *everybody* to build Mac clones inevitably opens the door for cheap, low-quality, badly-supported clones too.

And this is the problem, because customers and "the computer guy next door" no longer know what machines they get. From doing Windows support I remember that usually, people do not know what hardware they a using - they a using a "computer". Forget about driver disks or manuals; they don't keep such stuff. You're lucky when they know the brand of computer they use (Dell/HP/whatever), and not just where they bought it. This is currently different when you have an Apple machine - You know what you get when you buy an Apple machine. To fix an Apple for Joe User who messed it up, the primary information you need to have is the version of OS X to install. With clones of any kind flooding the market, you're in the same mess as with Windows.

Currently, you can say that an Apple "just works". Although this is formally still true with a market full of clones - still true because clones aren't Apples - there'd be indistinguishable clones of higher and of lower quality, with or without device driver mess, and with no clue as to which support line to call. Just as today, everybody can tell you that "PCs" often crash, device drivers are messy, and support is crappy, when in fact none of them aren't "PCs" but actually more-or-less compatible PC clones.

> I think there's a cultural side to this. In the societies many people
> here seem to be from, it's okay to consume a lot, quantatively,
> but apparently if you buy something more fancy and a bit more
> expensive you have to justify. Is that Anglo/American/Dutch
> calvinism or something? ;-)

I hope that ad hominem attacks aren't your only "argument".

Reply Parent Score: 3