Linked by Thom Holwerda on Thu 19th Feb 2009 18:56 UTC
We may have reported earlier that Apple might finally face the headwind from the economic downturn, but that's not everything there's to this story. Recent data suggests - once again - that Apple customers are very, very satisfied with their Apple purchases. In other words, most current Apple customers are very likely to buy Apple again. Interestingly, ASUS and Acer did very well in the survey as well.
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Member since:
2006-01-14
I've got no idea why you were modded down. I agree with you. I also don't see why you received so many dissenting comments either.
My experience has been as pleasant as you described, and then some. In addition to your comment, I would add that the online support has been fantastic.
If my mac has been trouble free, then how would I know about the online support, you ask? Well, it hasn't been trouble free. I had an issue with updates.
I'm not going to say that Apple is perfect. But, they are so far ahead to what I'm used to, it makes them easy to defend.
I've had a lot of Apple "firsts" recently. I visited my first Apple store about 6-8 weeks ago. I just bought my first Apple (< 1 month). And, I bought an iPhone at Christmas. So, I'm new to Apple products and service. And, I can say beyond all shadow of a doubt that Apple rolls out the red carpet for their customers. They treat you like they actually appreciate your business.
You do pay a premium for Apple products, but you get what you pay for in service before and after the sale, software and hardware.
My wife has a blackberry and my kid has the iPhone. There is absolutely no comparison. Do you pay more for the iPhone? Yep. Is it worth it? Yep. Does Apple do everything right? Nope. I wish my macbook pro had a control key on the right, a home key, an end key and an insert key. Will I get used to the keyboard? Maybe, maybe not. The point is that they aren't perfect. But, they are far superior in so many ways that I choose to not dwell on the negative. I'll bet I find work arounds for my keyboard issues.
Oh. And, Apple comes with all of my GNU apps: bash, grep, perl, python, sed, awk, screen, ssh, nfs, automount, X ..... all on outstanding hardware