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I have an E71 now and I love it. The size of the phone is amazing with how thin it is. I do really love slide out keyboard phones like the E75 and if I had to choose all over again between the E75 and the E71/72, it would be a touch choice, but I think I would still go with the 71/72 for the thinness. Despite the size of the phone, they keyboard of the E71 is still very good and assuming they didn't change it too much for the 72, you should be in good shape there.