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"But I wish we would dispel the myth that iTunes is locked down. At what point is something locked down? iTunes is designed to sync with iPods - they maintain support and compatibility for that feature with iPods only. They don't have the manpower or desire to support other devices.
However, they allow an open pathway for other programs and devices to access the iTunes library information and use it for syncing or other support."
Er...they don't do anything close. They have intentionally introduced a patch to _stop_ the Pre from syncing with iTunes, by refusing to accept its USB ID. This is why Palm have been forced to use an Apple USB ID in the first place. It's not that Apple say "oh, well, we just don't support other devices syncing with iTunes, but if you can make it work, then fine!" - they intentionally ship updates for no purpose other than to _break_ other devices syncing with iTunes. (They also intentionally make it as difficult as possible for any software other than iTunes to work with iPods.)