Linked by Thom Holwerda on Fri 21st Aug 2009 18:46 UTC
Legal Another week, and another set of filings in the Apple vs. Psystar case. And yes, the case continues to get grittier and grittier. Last week Apple accused Psystar of destroying evidence, and this week Psystar is kicking it up a notch. The depositions of key Apple employees are currently under way, and August 14, it was Phil Schiller's turn. According to Psystar, Schiller was "wholly unprepared and unwilling to testify". At the same time, Apple has suddenly told the courts it will no longer seek recovery of lost profits from Psystar, because that would require Apple to give out its profit margins - and Apple doesn't want to do that.
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Be careful, your hate is showing. Customer focus is Apple's forte. Look at the "refund" for Gen 1 iPhone owners after the price drop, look at the genius bars, look at the customer satisfaction surveys, look at the customer support rankings. They are doing something very right and counter to your "every thing for cheap" philosophy, it costs money to operate that environment, create products that work, and then support them when the time occurs.

Edited 2009-08-23 06:41 UTC

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