Linked by Jordan Spencer Cunningham on Thu 15th Oct 2009 17:04 UTC, submitted by SReilly
PDAs, Cellphones, Wireless "Microsoft says it has now recovered the personal data lost when its Sidekick servers suffered an outage on 13 October. Microsoft Corporate Vice President Roz Ho says that all data will be restored, beginning with personal contacts. She believes that only a minority of Sidekick users are still affected. 'The outage was caused by a system failure that created data loss in the core database and the back up,' she wrote in an open letter to customers. The number of customers affected was not released, but Sidekick is believed to have more than one million subscribers overall. Microsoft says it has installed a 'more resilient back-up process' to safeguard against a repeat incident."
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RE: System Restore
by wirespot on Sun 18th Oct 2009 04:12 UTC in reply to "System Restore"
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Do not be silly. This is not a desktop computer we're talking about. The storage for the system data and the backup is a SAN built with Sun and Oracle products.

And I'd like to see the data actually restored before I believe it. Because right now it's all seems very fishy:

In one respect you are right, though. Yes, they're supposed to have backups. But apparently they decided to take chances with the backup.

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