Linked by Thom Holwerda on Sat 9th Jan 2010 19:52 UTC, submitted by John Mills
Multimedia, AV Songbird, the open source iTunes alternative (which we reported on earlier), has landed a big deal with Philips. The Dutch electronics manufacturer will bundle Songbird with its GoGear line of .mp3 players as the music management and sync tool. While this is good news for Songbird, there are is a catch.
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Philips sucks
by lefty78312 on Sun 10th Jan 2010 00:57 UTC
lefty78312
Member since:
2005-10-18

I bought a Philips mp3 player because they look like great bargains, and it worked fine for about 3 weeks and went dead. D-E-A-D. Like the battery had been removed; no response whatsoever. Their customer support was friendly but basically said 'tough luck, Charlie'. They require the serial number to replace it, but the S/N on Philips players is so small it literally requires a microscope to be able to read it. And then I made the mistake of buying another Philips mp3 player; different model. I figured I couldn't get 2 bad mp3 players in a row. The experience with the 2nd one was different, but just as unsatisfying. It plays radio fine, but no matter how closely I follow the instructions in the manual, it will not play mp3's. Again, customer support was friendly but offered no useful assistance.

Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time, ever.

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