Linked by Thom Holwerda on Wed 17th Feb 2010 12:29 UTC
Editorial Recently, a story about people mistaking a news story for the Facebook login page has received considerable media attention. It's currently being seen by many as justification for the recent trend in locking people out of their computers for their own protection - but anyone with even basic mathematical skills and a calculator should come to the conclusion that this story has been blown way out of proportion.
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Thom's Story
by fretinator on Wed 17th Feb 2010 15:09 UTC
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I read Thom's commentary as not being about the dumb users, which too many people seem to be commenting about.

The real "story", if you will, is what are we to do with these poor folks. Should we lock all computers down so that these folks can still get around?

I think the issue is management style. I have worked at companies that organized all of their business processes and rules around the worst employees. Every policy assumed that everyone was a Liar, Thief or Idiot. This creates a very poor work environment. Everywhere you looked, every page in the employee manual, EVERYWHERE was a reminder of how bad an employee you were.

I think this applies to this case. Yes, we should make computers as easy to use as possible. But let's not start treating every computer user as if they were dumb as a box or rocks. Provide "easy modes", or "kiosk mode" for the simple user, but make sure you do not lock the power users from the computer.

Otherwise we run the risk of our computers telling us what to do, instead of the reverse. I hate operating systems and applications that do that!

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