Linked by Thom Holwerda on Thu 1st Jul 2010 19:04 UTC
Apple So, the iPhone 4 has been out for a while, and is getting mostly pretty good reviews - there's one major sore spot, though. Apple made this hoopla about their fancy antenna thingie, but as it turns out, this thingie is kind of a design flaw, causing signal loss (and dropped calls) for some people. Despite downplaying by Steve Jobs himself, AnandTech has done a thorough investigation, and they've found out that the problem - which affects every mobile phone - is a whole lot worse on the iPhone 4 due to the new antenna. At the same time, however, the iPhone has much better reception in low signal situations. What?
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RE[2]: Comment by Kroc
by Kroc on Thu 1st Jul 2010 21:26 UTC in reply to "RE: Comment by Kroc"
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The point is that if it is built so that if someone accidentally spills something on it, the owner doesn’t freak out, then it is built well. The engineering speaks to the human emotion so that the owner knows how to react. That’s a difficult thing to quantify and communicate in product design—“does this product look and feel fragile? Does the user assume that is fragile before they have even picked it up?” Thus my example of cutting through the discussion and demonstrating that the product was fragile because everybody instantly reacted.

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