Linked by mjhi11 on Thu 16th Sep 2010 20:13 UTC
Apple I love OSNews, but it does seem like some of its editors enjoy just a little too much taking a good natured jab at Apple upon occasion (well, more like every chance that particular editor can get). I thought it time for a little good news and analysis about Apple that critics often overlook.
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RE[2]: surprise: opinions differ
by Morgan on Fri 17th Sep 2010 00:56 UTC in reply to "RE: surprise: opinions differ"
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Keep in mind too that a lot of what you would pay for a Mac goes towards their excellent support system. They control the hardware and software so they can offer a level of support that no other company can match. It's not unheard of for someone to cart an old G4 or G5 Mac to the local Apple store and the Genius behind the counter will look at it and offer advice for free, despite it being over five years out of warranty. To be sure, they won't miss the opportunity to try to upsell you to a new model, but they will be equally happy to help you get your old beast working right again.

Brand loyalty means a hell of a lot to a company like Apple.

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