Linked by Thom Holwerda on Wed 22nd Sep 2010 17:58 UTC
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Member since:
2008-04-10
In my experience, as soon as you start talking about file types or formats to an "average" user, they just get angry and confused. There's still plenty of older phones floating around in Australia, and manufacturers used to sometimes use proprietary image formats, or only support a handful (like one phone might like jpegs while another prefers png). Explaining to my painfully stupid customers why they can open some pictures but not others without saying "buy a new phone you cheap bastard, stop using ten year old tech", is almost traumatic.