Linked by Thom Holwerda on Mon 17th Oct 2005 20:27 UTC
Features, Office "No one makes bad software on purpose. No benevolent programmer has ever sat down, planning out weeks of work, with the intention of frustrating people and making them cry. Bad software, or bad anything, happens because making things is hard, making good things doubly so."
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"sucks" sucks
by doug on Mon 17th Oct 2005 21:25 UTC
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Saying something "sucks" doesn't help much though. Most commercial software sucks as well. But a commercial developer hears people saying their software sucks and they think about the money they might lose. So in that sense maybe it can work to publicly rant. An open source developer it may only frustrate by the lack of specific or constructive comments, esp. when the critics blame the "mentality" of open source developers.

There are better ways to understand usability and improve usability. Like have some actual data and specific suggestions, and/or code it yourself if you can. Instead of only focusing on "educating" the software designers, we should focus on educating the users as well.

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