Linked by Thom Holwerda on Mon 7th Mar 2011 23:21 UTC
Legal Well, how about some positive news to end this day? How about annoying the heck out of the Business Software Alliance? There's a new proposal for a directive on consumer rights in the EU, and in it, digital goods - software, online services, and so on - are explicitly defined as goods that are no different than any other good - like bread, watches, or cars. In other words, you would suddenly own the copies of software you buy, effectively declaring the EULA as a worthless piece of paper. Surprise - the BSA is not happy about this.
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RE: Flawed analogy
by Fergy on Tue 8th Mar 2011 06:52 UTC in reply to "Flawed analogy"
Fergy
Member since:
2006-04-10

This is a very flawed analogy. If a car is delivered with a "defect" or a "bug", the manufacturer has a duty to consumers to correct that defect. Software bugs are defects, not "wear and tear" items like the cable you suggest. So their claims are 100% pertinent - if software was delivered with any bugs whatsoever it would be the software companies duty to fix that for whatever period the governing authorities saw fit, and it's impossible to deliver complex software with absolutely no bugs.

Consumers don't expect their cars to be perfect. Consumers won't expect their software to be perfect. What they do expect are the promised features and performance of the product.
There would however be no requirement at all for them to deliver point releases of software with incremental "updates". When was the last time a car manufacturer sent out a letter asking everyone to bring in their car for a free update to maybe give them more fuel economy or a more responsive transmission for example? Both things that can be achieved with "software" in most modern cars.

You don't have the right to software updates. It is just a nice service that they offer if you choose their product.
Be very careful what you wish for, you might just get it...

Be careful with car analogies, they mostly don't work

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