Linked by Thom Holwerda on Thu 5th May 2011 21:07 UTC, submitted by sawboss
Games There's fail, there's epic fail, and then there's Sony. You may've thought it wasn't possible, but Sony has just outdone itself on the fail scale, forcing us to add yet another notch. During the congressional testimony this morning, Dr Gene Spafford of Purdue University revealed just how badly Sony managed its Playstation Network servers. It's... Bad.
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RE[2]: Comment by Kroc
by Beta on Fri 6th May 2011 12:16 UTC in reply to "RE: Comment by Kroc"
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I was talking this over with one of my friends (while completing Dead Center in L4D2 on expert in 58 minutes), and we both agreed that this could very well have a MASSIVE negative impact on Sony's next console. Trust is completely gone now, and for once, this is not something only geeks talk about - this has hit ALL PS3 users. For now, XBL is still doing just fine (and I'm sure it's being probed like hell now), so it might as well be that the next time these people buy a console, they're going for the competition.

This is very, very, very bad for Sony.

It's bad. Possibly very bad. Just not very very very bad. Please understand you have a bias whether you perceive it or not (as do I as a PSN user). The quantity of gleeful reporting of the PSN troubles by XBL subscribers saddens me - really, you were playing CO-OP L4D2 talking on in-game chat about how shit PSN is?!
It will have a massive outcome, mostly from the shit storm caused by people who ARENT members of it.

I've 'lost' my details 3 times in the last year from companies that I do paid business with, it rightly pisses me off and I would expect more from my local ombudsman.
To put it into scale, two of those sent me just an email apology days after I read about it on news site. One has had numerous blog posts, twitter updates and sent email.. I think Sony are doing fairly well on dealing with the problem and communicating it.

Whatever doesn't kill them and all that..

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