Linked by Thom Holwerda on Fri 20th May 2011 20:37 UTC
Apple I have personally tried to pretty much let the whole MAC Defender trojan thing pass by, since we're not a security website. However, we have an interesting turn of events this week. An article over at Ars Technica quotes several anonymous Apple Store employees as saying that the infection rate of Macs brought into the Apple store has gone up considerably. More interestingly though, Apple's official policy states that Apple Store employees are not allowed to talk about infections to anyone - they're not even allowed to inform Mac owners if they find the infection without the customer's knowledge. Another interesting tidbit: Apple mandates the use of Norton Antivirus on company Macs, according to one Apple Store genius.
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RE[4]: ???
by wocowboy on Sat 21st May 2011 11:35 UTC in reply to "RE[3]: ???"
wocowboy
Member since:
2006-06-01

Exactly. I've been around Windows machines for ages and have seen dozens of scams like this where a real-looking window pops up that says you have a virus and would you like us to scan/clean for you? HELL NO! I realize not all users are educated enough to realize this UNSOLICITED offer is not legitimate, but the whole process does require you to enter your administrator password, and then later enter your credit card number, which one would think would look awfully suspicious, but I guess it doesn't to the "average" user. To me this is even stretching the definition of a virus, which to me is something that takes over your computer completely without your knowledge or authorization having simply gone to an evil web page or opened a legit-looking jpeg file from someone you know in an email from them.

I do think Apple should inform customers if something is found on their computer and cleaned up, such as this problem is, it is a very easily remedied problem, only taking 5 minutes to get rid of. Then the customer would be educated next time they see something like this pop up on their machine.

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