Linked by Thom Holwerda on Tue 28th Jun 2011 22:16 UTC
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Member since:
2007-09-06
Apple's official policy was to deny the existance of malware they where finding on customer's computers when braught in for support.
- Do not aknowledge the existance of malware
- Do not fix the malware unless specifically asked to by the customer
It was not until public disclosure braught enough pressure from the consumer base that Apple publicly admitted knowledge of the problem and took steps to address it. The business PR image was more important than the customer's safety until customer's awareness threatened Apple's future product sales.