Linked by Thom Holwerda on Thu 23rd Feb 2012 17:53 UTC
PDAs, Cellphones, Wireless "Jobs called Android a 'stolen product', but theft can be a tricky concept when talking about innovation. The iPhone didn't emerge fully formed from Jobs's head. Rather, it represented the culmination of incremental innovation over decades - much of which occurred outside of Cupertino." Nothing particularly new in there for regular OSNews readers, but still handy to have it in one place.
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RE[4]: Comment by WorknMan
by MysterMask on Sun 26th Feb 2012 11:51 UTC in reply to "RE[3]: Comment by WorknMan"
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Do you have any hard facts? TCO or productivity studies? Anything?

Based on my personal experience I can safely say that due to Apple there are more people able to successfully use complex devices like computers, smartphones and tables without or with only minor tech support.
E. g. I worked in a company having about 50% PCs and 50% Macs. Mac support was done by a single person, PC support needed a team of four. Your point was?

Of course there are those horrible examples where Windows supporters try to do / have to do Mac support without any knowledge and support costs starts to get ugly expensive due to that.

The fact remains: Since Apple's iPhone there are hugh numbers of users now able to surf the web, doing e-mails and stuff without the "friendly neighbor" doing PC support and reinstalling Windows now and then. This is a hugh productivity gain (you can always quarrel about the usefulness of what people to with their devices) not seen before with Symbian, Windows, Linux, etc.

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