Linked by Thom Holwerda on Mon 27th Feb 2012 12:22 UTC
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Member since:
2012-02-27
Written from Spain by a Spaniard.
Monopoly? Yes and no. I am tired of Telefónica and my Internet connection and cellular phone service are not provided by Telefónica.
On the other hand, there are many places of Spain where the only available services are those offered by Telefónica... but this happens just because other companies refuse to offer them in those areas, since they are no profitable (mountains, low population).
'Legendarily bad customer service'? Yes, but not worse than Vodafone or Orange, which I have also suffered.
Edited 2012-02-27 17:03 UTC