Linked by Thom Holwerda on Wed 29th Feb 2012 09:47 UTC
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Member since:
2012-02-29
You've been really rather generous considering what a huge car crash the whole launch has been.
All of these problems were predicted over and over to the RPi team. The only replies were ones of smug condescension that it was in hand.
Claiming that they had warned the resellers that this might happen doesn't really cut it I'm afraid, they didn't even have direct links to the products in place before the launch and just palmed the problem back. They couldn't answer anyone's questions as they didn't have any contacts at the resellers to speak to.
The RPi website stayed up because there was nothing on it, RPi.com was pulled shortly before the launch and Rpi.org didn't stay up all the time, it just managed better than Farnell and RS.
Farnell didn't enforce the one per customer rule so it seems likely that large numbers have been hoovered up by individuals. You can't order it outside of the UK if you're not a business.
I don't really see how they could have handled it worse tBH.