Linked by Thom Holwerda on Wed 29th Feb 2012 09:47 UTC
Hardware, Embedded Systems This morning, I experienced the nerd equivalent of a Black Friday $50 iPad sale. At 07:00 CET, the first batch of the much-anticipated Raspberry Pi went on sale, and while Raspberry Pi itself was very properly prepared, the two large international retailers actually selling the device weren't - despite warnings from Raspberry Pi about the enormous amount of traffic that would come their way, the two sites crumbled to dust within seconds. There's good news too - the cheaper model A has seen its RAM doubled at no additional cost.
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RE: Very Generous!
by Morgan on Wed 29th Feb 2012 12:03 UTC in reply to "Very Generous!"
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You've been really rather generous considering what a huge car crash the whole launch has been.

All of these problems were predicted over and over to the RPi team. The only replies were ones of smug condescension that it was in hand.

I seem to recall quite a bit of nail biting and apprehension on their part. Are you sure you were reading the same forum? They knew it would be a catastrophe no matter what, and I'd say they did an excellent job of making it possible to even buy a device.

Claiming that they had warned the resellers that this might happen doesn't really cut it I'm afraid,

You say that as if you have proof they were lying. They didn't "claim" it, they stated it clearly.

they didn't even have direct links to the products in place before the launch

Perhaps because they knew from first hand experience how that would likely bring the resellers' servers down? 100,000+ rabid geeks hitting F5 for 24 hours prior to launch would mean there would be no servers to order from at launch time.

and just palmed the problem back. They couldn't answer anyone's questions as they didn't have any contacts at the resellers to speak to.

Citation please? If they didn't have contacts at the resellers, how did they arrange the reseller agreement?? You aren't making a lick of sense.

The RPi website stayed up because there was nothing on it, was pulled shortly before the launch and didn't stay up all the time, it just managed better than Farnell and RS.

That was a smart move, and I applaud them for it. How else did you expect them to be able to stay up? Once again you display an utter lack of common sense.

Farnell didn't enforce the one per customer rule so it seems likely that large numbers have been hoovered up by individuals.

I have no idea if this is true but I hope it isn't. Do you have proof of this? I'm genuinely curious as your wording seems to indicate you have proof.

You can't order it outside of the UK if you're not a business.

BZZT, wrong! I (pre)ordered one with no problem apart from an understandably slow server on their end. I'm an individual in the U.S., just to be clear.

I don't really see how they could have handled it worse tBH.

I don't see how they could have done better, apart from securing several more vendors. But for each vendor they may have added, it would be yet another bunch of hoops to jump through. I think they did a fantastic job considering the entire situation.

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