Linked by David Adams on Fri 2nd Mar 2012 15:55 UTC, submitted by sawboss
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Member since:
2010-03-11
Non-geek do care when they run up against features they don't have. Take, for example, Windows 7's ability to use legacy drivers. The feature is in the higher end edition, but not in the Home edition. This tends to tick off people who have been told Windows 7 will support their old printer/scanner/camera/whatever and then find out their edition doesn't come with the legacy feature. and the hardware vendor refuses to develop the proper drivers. Customers don't like to hear they have to either upgrade Windows, revert to XP or buy new equipment.