Linked by Thom Holwerda on Fri 23rd Mar 2012 15:09 UTC
PDAs, Cellphones, Wireless I'm currently reading Jerry Kaplan's excellent book "Startup: a Silicon Valley adventure". In this book, Kaplan, founder and CEO of GO Corp., details the founding, financing and eventual demise of his highly innovative company, including the development and workings of their product. What's so surprising about this book is just how timeless it really is - the names and products may have changed, but the business practices and company attitudes surely haven't.
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kwan_e
Member since:
2007-02-18

"Apple fans get SO ANGRY in fact that they'll willing buy the next one, while shaking their fist in a threatening manner, saying "you better get it right this time!"


Customer satisfaction surveys would tend to disagree with you:

http://thenextweb.com/apple/2012/03/16/apple-tops-j-d-power-smartph...

The fact is, Apple is selling a ton of product, and their customers are happy for the most part. Of course, angry geeks will claim that this is brainwashing on Apple's part, as they stomp off to root their Android phones to get the bloatware off of them.
"

I wasn't the one who said Apple fans get angry when Apple makes a bad product. My comment was sarcastic - if Apple fans do get angry, as the person I replied to claimed - they seem to quickly forget about it the next time something shiny is waved in their face.

Nothing to do with me being an angry geek. Those are the facts. Psychology shows people are capable of strong cognitive dissonance. Apple fans are not alone, but they obviously salivate a lot of money every time Steve 'Pavlov' Jobs rings his bell. Even from the grave. Do people not remember the wailing over Steve Jobs' death when two other giants in computing also died that week who arguably had a greater impact on computing than is visible?

Strangely, polls like that serve to strengthen people's willingness to forgive a company for mistakes that they will crucify another company for.

For the record. I don't own Android phones. I don't even have a mobile phone. I don't even have a landline. So no, this isn't about having vested interest in another platform either.

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