Linked by Thom Holwerda on Wed 11th Apr 2012 23:51 UTC, submitted by bornagainenguin
Google "Just got off the phone with Google over their Android app store (Market or Google Play to those keeping track of the name changes) about an application that I purchased that can no longer be found. Evidentially their new policy in the Market can be summed up as a head shrug and the words 'I got mine'. They have decided their fifteen minute refund window is not only absolute, but also applies even in cases where the developers are actively screwing over their customers." Yes, it's an angry rant, and yes, if that bother you, you can skip it, but the guy or girl has a point. Google has some major work to do on the Play Store.
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Its the same in the other camp...
by latreides on Thu 12th Apr 2012 00:57 UTC
latreides
Member since:
2011-03-20

The author of the post claims they will move to iOS devices because of this, however iOS does nearly the same thing. If a developer stops supporting an app, or stops paying their yearly fee, their app is removed from the app store and paying customers no longer have access to it. Also updates can remove functionality as well as add it, and companies can do the same thing as these ones did on the Android market. Just because the author hasnt run into this issue personally in the iOS ecosystem (and had to deal with their support people) does not mean it doesnt exist there as well.

That being said, Google does need to take more responsibility for its market.

Edited 2012-04-12 00:59 UTC

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