Linked by Thom Holwerda on Mon 16th Apr 2012 17:26 UTC
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Member since:
2010-09-02
Quoting the email from Newark:
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We'd like to apologize to all customers who placed orders with Newark element14 and have seen their acknowledged delivery date suddenly change on our website's order backlog to August 2012.
At present, as already communicated by Raspberry Pi, all deliveries are on hold awaiting the outcome of the compliance testing currently taking place. To avoid misleading people while the compliance testing takes place, our system auto-generated the August date, which has clearly caused confusion.
We're sorry!
We can absolutely commit that our orders will be shipped in the order they were originally received and that no-one has lost their place in line as a result of this latest change. Once the compliance testing is complete we will then have a clearer idea about our future deliveries and we will confirm accurate delivery dates to our many thousands of customers.
Once again we apologize to all of our customers for this delay in providing the Raspberry Pi's they so desperately want. Hopefully these initial troubles will improve the overall experience in the long run.
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