Linked by Thom Holwerda on Wed 18th Apr 2012 23:37 UTC
Apple Dude buys $4000 MacBook Pro. GPU make/model in this laptop is proven to be defective. Apple launches repair program that covers the machine. Apple refuses to fix or replace the dude's $4000 laptop. Dude tries several different ways of getting Apple to admit fault. Apple doesn't budge. Case goes to court, in front of a judge. Apple sends two (2) (twee) (deux) (zwei) (dos) (dva) (dau) lawyers to handle the case. Dude takes care of his own defense, obliterates Apple. Judge summons Apple to pay for the laptop and court costs. During the court case, the Apple lawyers admit openly that replacing the logic board would have cost Apple nothing, since Nvidia foots the bill. Apple paid for two, most likely quite expensive lawyers, to prevent having to pay nothing to replace a laptop. This is pure insanity.
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by OMRebel on Thu 19th Apr 2012 16:44 UTC
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I purchases a new HP laptop late last year for my son and the motherboard went out on it. I called HP up, told them what was going on with it. They mailed me a box out for me to send the laptop back. Two days later, the box was at my house. I mailed it back to them (they covered postage). They received it in 2 days, swapped out the MB in it the day after they received it, and shipped it back to me 2nd Day Air. Easy transaction........

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