Linked by Thom Holwerda on Wed 18th Apr 2012 23:37 UTC
Apple Dude buys $4000 MacBook Pro. GPU make/model in this laptop is proven to be defective. Apple launches repair program that covers the machine. Apple refuses to fix or replace the dude's $4000 laptop. Dude tries several different ways of getting Apple to admit fault. Apple doesn't budge. Case goes to court, in front of a judge. Apple sends two (2) (twee) (deux) (zwei) (dos) (dva) (dau) lawyers to handle the case. Dude takes care of his own defense, obliterates Apple. Judge summons Apple to pay for the laptop and court costs. During the court case, the Apple lawyers admit openly that replacing the logic board would have cost Apple nothing, since Nvidia foots the bill. Apple paid for two, most likely quite expensive lawyers, to prevent having to pay nothing to replace a laptop. This is pure insanity.
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RE[4]: Battery
by stestagg on Thu 19th Apr 2012 23:03 UTC in reply to "RE[3]: Battery"
stestagg
Member since:
2006-06-03

No, the quality I was talking about is the whole user experience.

Good hardware choices for the models available
high quality screens, touchpads, keyboards
very good hardware/software integration

The value-for-money of apple products may be poor, the customer management, worker factory conditions and individual software decisions all have problems, but it's hard to argue that apple products are not high quality

Reply Parent Score: 2