Linked by Howard Fosdick on Fri 23rd Nov 2012 14:03 UTC
In the News Hard to believe, but articles are popping up at business websites claiming that venerable Hewlett-Packard may fail. In their most recent fiasco, HP wrote off a loss of $8.8 of their $11.1 US billion acquisition of Autonomy and have alleged fraud in the deal. Revenue is down 7% from a year ago and the stock has hit a 10-year low. The company is laying off 27K employees but that may not be enough. Some speculate HP might be broken up into parts with buy-outs involved. This article from last May offers a good in-depth analysis of how all these problems came to pass.
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Poor Support or Product
by robr on Fri 23rd Nov 2012 15:00 UTC
robr
Member since:
2012-11-23

I had an extraordinary conversation with an HP tech when trying to troubleshoot why a client's 5610 wifi printer kept disconnecting from the local network. I was told to open ports on the ADSL router to the outside world including 139. There's something very wrong with your product if this is required or something very wrong with tech support if it's a 'recommended fix'.

The client took it back and bought a Canon - end of problem.

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