Linked by Howard Fosdick on Sat 24th Nov 2012 17:52 UTC
Editorial Do you depend on your computer for your living? If so, I'm sure you've thought long and hard about which hardware and software to use. I'd like to explain why I use generic "white boxes" running open source software. These give me a platform I rely on for 100% availability. They also provide a low-cost solution with excellent security and privacy.
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Comment by BeamishBoy
by BeamishBoy on Sat 24th Nov 2012 20:45 UTC
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There's a lot about this article that I disagree with, but this one in particular is a doozy:

Some would answer: support. But what kind of support do you get from a vendor that you can't get from the Internet

Well, how about (a) access to engineers who know what they're talking about, and (b) a guarantee that if a problem can't be solved over the phone, we'll have engineers on-site within an hour for as long as it takes until the problem is solved?

Some companies need that level of support because they've got billions of dollars at stake.

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