Linked by Thom Holwerda on Sat 1st Dec 2012 09:05 UTC
OSNews, Generic OSes I was on vacation to the US last week, and a few technology-related things stood out to me. One, the in-flight entertainment things aboard international Delta flights are absolutely terrible. Worst software I've ever used, and many of them were plain broken. iPads/Android tablets please, Delta. Second, there were more employees than customers in the Las Vegas Apple Store. Since there were a reasonable amount of customers, there were even more employees. It looked ridiculous. Are they all like that? Three, using a Windows Phone 8 device to mooch off an Apple Store's wifi is strangely satisfying. Four, there are a lot of technology commercials on US TV, and they are all corny as hell. Two iPads playing piano? Children holding a PowerPoint presentation to convince their parents to switch mobile plans? Seriously? Is this what this industry has come to? Five, it's pretty clear iPads and iPhones are way, way, way more popular in the US than in The Netherlands. You see them everywhere, and people display them so openly. It was jarring. In The Netherlands, I always feel as if people are ashamed to take devices out of their pockets in the first place. No wonder US-based writers like Gruber and Arment think Apple dominates everything - if you rarely leave the US, it seems as if they do! Six, and this is not technology related at all but I want to get it off my chest because us Europeans could learn a thing or two from it: Americans are the nicest people I've ever had the pleasure of dealing with. I knew this from my existing American friends and from my previous trip to the US (Texas, ten years ago), but it bears repeating. Open, interested, kind, helpful, considerate, and nice. Not exactly qualities I'd ascribe to most of my fellow countrymen. Alright, as you were!
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RE: Comment by ilovebeer
by David on Sat 1st Dec 2012 18:46 UTC in reply to "Comment by ilovebeer"
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The in flight entertainment systems were not inexpensive. In fact, they were inordinately expensive for the airlines to buy. The reason they are bad is because they aren't mass-market devices, and they're made by specialty manufacturers for a very small market (a few airlines), so they must be produced on the cheap but cost a lot, which is a bad combo, because when they have glitches or break outright, the airline is loath to pay for the kinds of upgrades they really need.

That's why I predict that in flight entertainment is going to diverge into two paths: economy passengers will have simple satellite TV-based entertainment, while premium cabin passengers will be given fully-stocked iPads. Some of the newer and more cutting-edge airlines such as Virgin are already doing the iPad thing, and JetBlue has a pretty foolproof DirecTV-based system.

It's possible that some day the economy cabin will have an actual iPad mini embedded in the seatback (not a handheld one though, because it would be too hard to keep track of them). Now that advanced entertainment software and hardware is being produced at mass-market volumes, the specialty equipment is a dinosaur.

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